Quote Originally Posted by wingsohot View Post
All this technical jargon is probably why VoIP will never become the phone service of the masses.
VoIP already is a product for the masses, but most people don't know that's actually what their phone is using. Just look at all the cable companies that offer phone service, in addition to ATT U-Verse and Verizon FiOS Voice. All of those products are delivered using the same IP protocols that providers like VOIPo use, the only difference is they get to connect their ATA widget directly to their network as it enters the customer home so that any equipment that a customer has installed won't be a factor.

Internet-based providers are at the mercy of whatever the customer has on their home network, which is why you have reports of everything from "it works perfectly" to "it never works right" even from neighbors who both use the same VoIP service.