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View Full Version : Outbound calls to Vonage not going through...



brhalltx
05-06-2009, 02:46 PM
I can't call from my Voipo line to my Vonage line. It rings on the Voipo side, but nothing happens on the Vonage side... Other calls do work; a few haven't gone through, but I don't know what provider(s) they're using.

VOIPoJames
05-06-2009, 02:52 PM
Brian,

Are both your VOIPo line and Vonage on the same network? Sounds like their maybe an issue with both using ports 5060 for signaling.

brhalltx
05-06-2009, 03:52 PM
They're on the same network (and my router should be able to keep them separate...), but it finally worked after resetting the PAP2T several times...

VOIPoJustin
05-06-2009, 04:16 PM
Let us know if you continue to encounter issues, as we can adjust the default SIP control ports for each respective line on your PAP2T from our automated provisioning system (5060 and 5061, by default).

5060 in particular is a very standardized port for SIP usage, and is likely configured for within your Vonage ATA (thus the port collisions/confusion using both devices concurrently).

brhalltx
05-07-2009, 01:54 PM
I'm now having trouble with incoming calls, and get various error messages from different providers.

From Vonage: Lines are temporarily busy. Please try again later. O106

From TMobile: Your call cannot be completed as dialed. Please check the number and dial again. 026T

From AT&T land line: Your call cannot be completed as dialed. Please check the number and dial again. 037T

I had the control ports changed; that made no difference in the incoming calls to Voipo, but does seem to have fixed the Voipo to Vonage problem.

Xponder1
05-07-2009, 02:04 PM
What kind of router do you have?

brhalltx
05-07-2009, 03:06 PM
What kind of router do you have?

It was a routing problem somewhere. Cody was able to fix it.