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VOIPoBrandon
03-24-2010, 03:58 PM
Hello everyone,

You will notice a "virtual balance" charge today for the 24.95 of the reseller account item, as we've synced everyone's "effective" reseller creation date as if it was today, this is a result of some accounts from being created earlier not appropriately being setup (and missing this specific item).

Let me know if you have any further questions or concerns, thanks!

usa2k
03-24-2010, 08:27 PM
I reported the lack of that charge here:
http://forums.voipo.com/showthread.php?t=2259
But nobody maybe wanted to reply and call attention? :)

VOIPoTim
03-25-2010, 03:30 AM
We actually made a change to this today. Just some final tweaks I wanted to make before pre-launch.

In order to keep things simple, we are going to just have the reseller account fee charged to the credit card on the anniversary.

So the balance/other transactions in the account will be completely isolated and the reseller account fee will NOT affect the balance.

It will just be charged to the credit card.

We have a few reasons for wanting to keep the balance and the account fees seperated and this will become more obvious at launch.

usa2k
03-25-2010, 04:07 AM
In order to keep things simple, we are going to just have the reseller account fee charged to the credit card on the anniversary.That is a good plan.

Perhaps that transaction can show on the included account page?