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View Full Version : BYOD credentials not showing



chpalmer
03-26-2010, 11:18 PM
"Unfortunately we have not verified that your device is currently provisioned and registered to VOIPo's network, please ensure your device is currently connected and registered in order to retrieve your softphone SIP credentials!"

Im getting this on all my accounts tonight even though I have all ata's Voipo ATA's connected and registered.

Anyone else? Did I miss anything about this feature recently?

caseydoug
03-26-2010, 11:38 PM
Yes, I'm getting that too. The question is, does your BYOD device work? We had some issues lately where VPanel said no devices were registered, yet the phones worked fine. It turned out to be a VPanel display issue, which was quickly fixed. So this may be the same sort of problem.

chpalmer
03-27-2010, 12:08 AM
Unfortunately I havent visited this for my third line. And now want to play with it.

Thanks!

jvosburgh
03-28-2010, 09:16 AM
I am getting the same thing since yesterday. I have put in a ticket.

VOIPoBrandon
03-29-2010, 08:58 AM
Hello,

Please advise if you guys are still experiencing this, thanks!

caseydoug
03-29-2010, 12:47 PM
It's working again. Thanks.