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View Full Version : Configuring Call Forward and Failover Forward



1bird2
11-23-2008, 04:32 PM
Anyone having problems configuring these two fields via vPanel all of a sudden? I went in today to change the number (my cell) to my wifes cell -- and I received errors. I have opened a support ticket. Curious if anyone else can/has tried and can/can not make their account work?

-thanks

Bird

NY Tel Guy
11-23-2008, 06:01 PM
Anyone having problems configuring these two fields via vPanel all of a sudden? I went in today to change the number (my cell) to my wifes cell -- and I received errors. I have opened a support ticket. Curious if anyone else can/has tried and can/can not make their account work?

-thanks

BirdI just changed both, saved them and then changed them back with no problem. Might have been SUE coming into play.

S evere
U ser
E rror

Ok just kidding, it must have been something temporary.

dswartz
11-23-2008, 09:37 PM
That's a version of PEBKAC. Problem Exists Between Keyboard And Chair.

VOIPoTim
11-24-2008, 08:48 AM
This should be fixed now.

Basically the number you were forwarding to was one where we didn't have the NPANXX in our DB so it didn't think it was a valid number. There's a lot of fraud with forwarding so the system tries to validate the destination numbers. Sorry for the trouble.

usa2k
11-24-2008, 09:34 PM
Some might feel like a ID-Ten-Tee for thinking it was user error :D