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Does anybody on the forums make international calls? I've had a couple of issues over the last week or so where calls to Europe won't complete. My ticket has been re-opened, but just wanted to see if anyone else has experienced problems.
When I dial, calls go straight to fast-busy, or I get a half-ring, then fast-busy. Tried sip, central01, central02; no difference from that perspective...
I know this sounds silly, but have you enabled int calling in the VPanel?
Happened to me early on, that's why I mentioned it.
Not silly at all.
Yes, I have it enabled, and have dialed this particular number a few times before. I had the same trouble about a week ago, but never found out what the reason was.
Edit: I just tried again, and it rang through this time. Support staff: could this be a routing issue that shows up intermittantly?
Can you make some more calls to the problem destinations and let us know how they go? (We don't bill them for you)Quote:
Originally Posted by bretski
We just put our new LCR/routing servers in place (a ton of improvements made) so that could have been it.
Thanks, Tim. I'll try again tomorrow morning (when it's afternoon there). I just replied to the ticket via email, BTW. I appreciate your help! :)Quote:
Originally Posted by VOIPoTim
I'm also having problems with international calls, especially calls to cellular nos. I put in a ticket about an hour ago. Whenever I call either I get a dead silence or the message, "Your call cannot be completed as dialed. Please check the number and try again". I'm especially having problems with calls to country code 233.
I tried again once this morning, to a different number. It rang OK, but call quality was pretty poor. Had to hang up after less than a minute, due to nasty feedback noise on my end. I experienced a similar noise problem on a domestic call about an hour or so ago. It occurred midway through the call; I was hearing feedback on my own voice, but not the caller's. It went away after about 15 seconds, but figured I should report it anyway.
I may get a chance to try again later (international), but probably not again before tomorrow...
My wife has made a couple of long international calls, with good quality (unlike with Vonage), to the Ukraine and Canada—which is, technically, a foreign country. Quality had been low on our initial calls, which happened to be domestic, but a couple of responses to our ticket turned that around rapidly, though I filed it on Sunday afternoon
I make several calls a week to the UK. For the most part, they have connected OK (a little slow, but not bad) and the voice quality has been good to excellent, with no delay/echo on the line.