*20 for call forwarding not working?

Is something going on ith call forwarding that is different? I have tried forwarding to my cell phone a few times today with crazy results. when I dial *20 followed by the number to forward to, I either get a fast busy, or I get a "thankyou" after the first number or so. Something happens because If someone tries to call my number, it does not ring here so who knows where the call is being forwarded to. I have to disable the forwarding with *21 before I can receive calls again. This is on a pap2t. Anyone else seeing this or is this a known issue?

RA

Hello,

Are you inserting 10 or 11 digits when doing *20? Please try using *20[10 digit phone number], rather than 11 digits.

Hello, I did used ten digits. I never use 11 digits for any dialing since I know it is not necessary with Voipo.

RAA

Quote:

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Originally Posted by VOIPoBrandon

Hello,

Are you inserting 10 or 11 digits when doing *20? Please try using *20[10 digit phone number], rather than 11 digits.

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Rick,

Could you please dial *20[phone_number] and enable forwarding temporarily, thanks!
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Fisting German

Sorry for the late response, but I just logged in and saw your message. I have enabled forwarding with *20 or at least I hink I have. After dialing the sequence *20 954xxxxxxx, I got a fast busy signal. If you could email me privately when I can disable it, it would be appreciated as I usually don't log onto the forums more than once a day. Thanks.

When you dial this are you doing it all at once or is there a delay between *20 and the destination number?

I do a slight delay, but not too long. I also find that I sometimes get a "thank you" after the first digit or so if I pause too long.

I still have it enabled and I guess it thinks it is forwarded but I have no idea where it is sending calls to. I called it from my cell and got a fast busy after several seconds.


RAA

Quote:

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Originally Posted by VOIPoTim

When you dial this are you doing it all at once or is there a delay between *20 and the destination number?

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Ok, I just had a few folks test this while it is forwarded and it is definitely broken as they all get silence when they call my Voipo number followed by a fast busy. I went ahead and opened a ticket (DHO-839721) because it really seems to be broken big time.

Out of curiosity, do/did you also have call forwarding enabled within vPanel (or enabled, with no destination specified)? If the device specific star code is used, as well as the vPanel option -- they could be conflicting with each other.

[edit] Looks like this shouldn't be a problem after all, were you able to reach resolve? [/edit]

We'll look into this more and identify exactly what's going on with your specific case.

Quote:

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Originally Posted by ralfaro

Ok, I just had a few folks test this while it is forwarded and it is definitely broken as they all get silence when they call my Voipo number followed by a fast busy. I went ahead and opened a ticket (DHO-839721) because it really seems to be broken big time.

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Rick -- is everything resolved now, please advise if you are still experiencing any difficulties with using star code forwarding, thanks!