New Billing Panel

Hello,

I just wanted to let you know that I really like the new billing panel. IMO, the layout is more polished and easier to find what you're looking for. The ability to be able to submit a ticket on the welcome page when you login is very handy. I spent a lot of time looking for a link to submit a ticket in the old panel and never did find it (so obviously just used email instead).

I also wanted to mention that even though my personal information shows up correctly when you login, none of the information regarding my account itself is available (such as my phone/fax numbers). All that you can see are a series of ":" and "()". Also, when I click on the "Services" link, it says "3 Records Found" but again, nothing is actually listed. I'm sure it simply a result of recently migrating to the new panel software but thought it was worth mentioning.

Agree with all points. I saw the same issues. The only (very slight) disagreement is in regard to submitting a ticket on the old layout. There was a link on the main page, but in defense of varaonaid, it didn't exactly stand out... :)

Will the vPanel get this new skin, as well?

Aww!! (slaps self in the head!) I knew it had to be me and was hiding there somewhere! :o

Don't feel badly--I overlooked it for a while and even when I knew where it was, I didn't always see it right away. :) Just goes to show that the new layout is more intuitive. :thumbsup:

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Originally Posted by fisamo

Agree with all points. I saw the same issues. The only (very slight) disagreement is in regard to submitting a ticket on the old layout. There was a link on the main page, but in defense of varaonaid, it didn't exactly stand out... :)

Will the vPanel get this new skin, as well?

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We hadn't planned on it. This is actually just the header from our voipo.com design so we wanted to make anything public facing flow well with it.