Before number is ported, getting voice mail

One wild crazy thought. I wonder if a VOIPo account called your yet to be ported number, if it would route to VOIPo and VOIPo email? If this doctor's office somehow had a VOIPo account ... that's the closest thing I can think of.

Otherwise nothing makes sense.

IM me your number and I can try a VOIPo based call and see where it ends up.

Quote:

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Originally Posted by usa2k

One wild crazy thought. I wonder if a VOIPo account called your yet to be ported number, if it would route to VOIPo and VOIPo email? If this doctor's office somehow had a VOIPo account ... that's the closest thing I can think of.

Otherwise nothing makes sense.

IM me your number and I can try a VOIPo based call and see where it ends up.

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Good catch. :) That's how it worked at Vonage when we initiated a customer's port and provisioned their device with the yet unfished port before sending it out. If someone called the "new" customer and they also were a Vonage customer the call would go to the new customers device even though the number hadn't yet ported or the customer hadn't even received the device. It would drive them nuts. The chanced of the Dr having a Voipo number are pretty slim but someone has to win the lottery.

But wouldn't it be logged in the "Callers" screen in vPanel? It's not...

/c

Quote:

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Originally Posted by ctaranto

But wouldn't it be logged in the "Callers" screen in vPanel?

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I'm not sure if this is still the case, but Tim mentioned last month that VOIPo-to-VOIPo calls don't show up in Call History because of the way they are routed through their servers.

Test voice message left. (It sounded like VOIPo VM.)

Thanks for testing! I did get a voicemail on my VOIPo line.

So this proves that VOIPo calls go to VOIPo, but doesn't necessarily "prove" my wife's doctor has VOIPo.

Thanks again...

/c

Using tnid.org, both my current phone number and the doctor's phone number are going though Broadview Networks Inc. Maybe that's why it's going to VOIPo?

I'm grabbing at straws now...

/c

We have "peering" relationships with many providers to route calls directly to each other. It's likely that the caller has outgoing calls routed through VOIPo or a VOIPo partner so it sees it as an "internal number" already and bypasses the phone network.

Several of our upstream providers have many similar relationships as well.

Thanks for the explanation, Tim.

Now that I'm running with the VOIPo router (and fowarding all calls from VoicePulse to VOIPo until the port completes), it doesn't matter any more. I'll get the calls either way.

-Craig

Quote:

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Originally Posted by ctaranto

Thanks for the explanation, Tim.

Now that I'm running with the VOIPo router (and fowarding all calls from VoicePulse to VOIPo until the port completes), it doesn't matter any more. I'll get the calls either way.

-Craig

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Don't forget you can change your Voipo OUTGOING caller-ID so when you call someone you're caller ID will show your "real" number and not your temporary number. Great feature.