Zeus Call History

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Originally Posted by usa2k

But is your CID time right too?

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Actually we only have the timezone setting handling call logs and voicemail now. I'll see if Ray can add in the Grandstream provisioning this week. Should be easy.

Thanks!

If I click Daylight savings and update, it says to reboot to take effect. Once I reboot, daylight savings is turned off again.

I just checked voicemail

The call history has me on Wednesday now!

(734) 437 XXXX 21:36 1 0.000 Ok

It was 9:36 PM Tuesday 6/10/08

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Originally Posted by burris

Mine look fine...

Are you sure your time zone is set correctly??

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I'm positive. I just checked and it is set to US - Central. 2 more calls just went under Wednesday June 11.

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Originally Posted by usa2k

Will it adjust old calls? Or just new calls?

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should take effect on all calls. (which i guess has kinda been answered already) ;)

Quote:

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Originally Posted by usa2k

Is the CID time seen on the handset related at all to vPanel?

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and the CID display doesn't seem to be tied into the vPanel Preferences yet, we'll work on getting that to happen in the very near future. although, that will only have effect on new incoming calls since the CID data is stored on the phone locally.

So I cannot change the GS timezone (Maybe you tied it to vPanel?)
So I cannot change the Daylight savings to ON (Maybe vPanel too?)

And the handset CID time remains an hour behind.
But the handset clock display is correct.

Should I submit a support ticket?

Another thing i noticed the call get logged in Vpanel instantly when one answer incoming/outgoing with Zero(0) min's and gets updated again with the actual minutes, very cool feature.

Quote:

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Originally Posted by usa2k

So I cannot change the GS timezone (Maybe you tied it to vPanel?)
So I cannot change the Daylight savings to ON (Maybe vPanel too?)

And the handset CID time remains an hour behind.
But the handset clock display is correct.

Should I submit a support ticket?

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Yes any changes to the ATA will be overwritten every hour by our provisioning system. If you have changes like that, send a ticket and we can change it on our end.

Submitted :)

Quote:

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Originally Posted by usa2k

So I cannot change the GS timezone (Maybe you tied it to vPanel?)
So I cannot change the Daylight savings to ON (Maybe vPanel too?)

And the handset CID time remains an hour behind.
But the handset clock display is correct.

Should I submit a support ticket?

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I should point out this was fixed last Friday 13th.
CID, Call History, and email have stayed perfectly in sync :)
Thanks VOIPo Support!

BTW, your ticket system works so far ... Packet8 has a ticket system, but I've never heard anybody being helped that way. With P8, call or use live chat. Calling was most effective for me.