No devices registered in Vpanel

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Originally Posted by burris

Actually, as I typed this, my 1st line on my second acct(502) went down.

I waited, but a reboot was necessary to both register and get it to show in the VPanel, which it now does again. It did reboot in a heartbeat, though.

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Let me check your logs :)

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Originally Posted by VOIPoTim

Let me check your logs :)

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Let's not get personal, now;)

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Originally Posted by VOIPoTim

Let me check your logs :)

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Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

Quote:

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Originally Posted by burris

Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

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So far no other reports though. Very interesting.

Can you do a hard reboot one more time for me? I just made a change for you to test something.

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Originally Posted by VOIPoTim

So far no other reports though. Very interesting.

Can you do a hard reboot one more time for me? I just made a change for you to test something.

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Done.

Registered and ok in VPanel.

Of course, when I tried to replicate this morning's incident around 5PM Eastern, everything re-registered...each of the 3 times I attempted it. Now, I've been away from the house for a few hours, and I just looked, and I've got nothing registered (DNS is hard-coded). Care to check any logs?

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Originally Posted by Brian

Of course, when I tried to replicate this morning's incident around 5PM Eastern, everything re-registered...each of the 3 times I attempted it. Now, I've been away from the house for a few hours, and I just looked, and I've got nothing registered (DNS is hard-coded). Care to check any logs?

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Is the "preferred DNS server" one hardcoded or just the static ones?

The error we're seeing for you is this: Feb 24 07:41:14 XXXXXXXXXXX.md.comcast.net HT502: [00:0B:82:XX:XX:XX][1.0.1.21] Transport error (-1) for transaction 3968

It was just static - I just caught up with the other DNS thread. Just put one of the ones you suggested into preferred, so hopefully that will do it.

Try the putting DNS in the preferred dns field and I bet it clears up for you.:)

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Originally Posted by VOIPoTim

Try the putting DNS in the preferred dns field and I bet it clears up for you.:)

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Burris - Has yours went down since making the DNS change?

So far registrations are still at an all time high with a huge upward curve all day, so things are still looking good.

The only cases we've seen of an issue were fixed with filling in the DNS info.