Voicemail issues?

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Originally Posted by ptrowski

My biggest thing was the ticket was closed as fixed. The minute I read that I called from my cell phone and the problem was EXACTLY the same as when I opened the ticket.

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Yeah, I think the VM testing method they use isn't good. I put in my ticket last night, and got a message back saying they tested it and everything seemed fine (and they closed the ticket). I tested it the minute I got the email from them, and the problem was still there, so I had to reopen the ticket and let them know the problem was still there.

Same thing, was told it was fixed again, called from the cell phone and the same issue is still there.
This is getting a bit silly to keep saying it is fixed when it isn't.

Tim found the issue, and all is back to normal.

I noticed similar behavior today. First call dead air. Hung up then the voipo line rang. Second try rang a few times then said "goodbye".

I think this is network latency that they have been having causing this. I didn't bother to put a TT iin. Waited a couple hours and tried again and its working normally.