You must first plug in and let register the ata that VOIPo provides.
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What if you do not have an ATA device?
We don't actually sell service without an ATA. I'm assuming you're a HostGator employee based on your username and activated a HostGator employee account (which is a special account type and doesn't include an ATA). In that case, you'd just contact support@voipo.com from your @hostgator.com e-mail and we'll provide the SIP credentials you need.
Tim,
Thank you for everything! I have been looking at a lot of VOIP companies and yours is quite amazing. One company doesn't even setup your account for 2-3 DAYS! You're the CEO and its very early in the morning and you're typing in the forums. Amazing.
I'll email your support group.
Looking in my control panel I see it says to use sip.voipwelcome.com, but the first post in this thread says:
If you are a BYOD user, you should configure your device using the information in your vPanel under the Softphone/BYOD tab.
sip-byod.voipwelcome.com (Dallas)
which should I use?
They both point to the same IP. I would use sip.voipwelcome.com since it's on the credentials page.
thanks for your help