Been with Voipo for almost a year now.
Since the beginning found that customer service would have to enter in many #'s into tables to allow me to dial out. Had this occur for the first 3 months...
Type: Posts; User: ai2000
Been with Voipo for almost a year now.
Since the beginning found that customer service would have to enter in many #'s into tables to allow me to dial out. Had this occur for the first 3 months...
connected in less than 5 minutes via googlevoice call. told live chat may be busy... scary since I was first in que for almost an hour for live chat...
going to use googlevoice to call my voipo ... kindof ironic....
going on 55 minutes as #1.
Wow,
Been trying to resolve an issue, in live chat que for over an hour, 25 minutes so far as #1 in que.
Timothy,
Can you explain why I have to open tickets to get my voipo line to call #'s almost weekly and the tech support answer is to "they will add the # to your routing table"? This is...
sorry, my note must not have been clear.
Online chat did not que up, said come back later or call toll free # - nothing to do with isp.
Toll Free # went to message - 'call back later' -...
why was dialing 800# and chat defaulted to 'we are not available'?
No phone service since 8am this morning (4 hours) and customer service is offline (both chat and phones) due to 'large # of calls".
Anyone know what's going on with our fearless carrier?
:mad:
Good input, which other providers have this issue too? Any large ones? Never saw it with TimeWarner over 2 years of service.
VOIPO support will ask for the numbers and add them to their routing. Seems to fix the problem.
Very manual and frustrating as my wife is at the end of her rope dealing with not being able to...
Big difference is the quality of VOIP.
-Time warner VOIP was never down, never had problems.
-They also secured the VOIP traffic in their own network from your house so they had
a. more...
They have been there on Sundays for me which is nice since operators/chat are not online. Does take 24 hours which seems normal.
this seems to be standard operating procedure for VOIPO service. Some calls don't go through, some do. They add the routing and fixed. Seems very scary they have to manually add routing. Are the...
Tim,
Can you also work on VOIPO call quality and ability to make calls? I"ve spend over 20 hours in emails, on phone, on chat with your tech staff and while there have been improvements (calls...
welcome to standard operating VOIPO features. Pick one or more of the following daily or more often if you are lucky...
1. ring once go to voicemail.
2. don't dial out
3. in middle of call, drop...