Inbound CNAME?

[VOIPoTim]

Yes, all accounts should have it on inbound calls. If it's not sent with the call, we query one of the regional storage databases for the info.

The only time we wouldn't show it is if there's no entry for it or it came back with no data. In this case, there's an entry if it's shown before so it may have just been an error where no data came back that one time.

[dswartz]

Hmmm, well this was the case on several calls yesterday. Maybe it was a transient error? I'll let you know if it happens again...

[VOIPoTim]

Hmmm, well this was the case on several calls yesterday. Maybe it was a transient error? I'll let you know if it happens again...

Yeah that's what I was thinking. Maybe the DB lookup failed so it didn't return anything, but now it's fine?

[scott2020]

People calling me from cell phones I don't get incoming CNAM, which is understandable since from what I understand cell phones aren't in the CNAM usually. However, I do get some "anonymous" calls every now and then from people I know, and have had CNAM incoming in the past. Usually it happens very rarely though.

Scott

[dswartz]

Yes, but what was happening here was nothing. No anonymous, no 'CELL PHONE MA', nothing. Null string. I think Tim's right, it was some kind of glitch. I do have sources like anywho I can query in my custom context if the CNAME is null, as a backstop.

[NY Tel Guy]

People calling me from cell phones I don't get incoming CNAM, which is understandable since from what I understand cell phones aren't in the CNAM usually. However, I do get some "anonymous" calls every now and then from people I know, and have had CNAM incoming in the past. Usually it happens very rarely though.

Scott

Sprint provides CNAM and I believe AT&T does.
I know my Verizon cell does not.

[dswartz]

My cell used to be vzw and didn't. It's now t-mobile and doesn't

[NY Tel Guy]

My cell used to be vzw and didn't. It's now t-mobile and doesn't

Yeah Tmobile does not.