Dan,
Have you tried checking your voice mail on the phone by dialing 123?
Also, there is a forgot password link on the vPanel login page (
https://secure.voipo.com/) that should e-mail your password to you. Just use your 10 digit phone number as the username.
I've only been a customer for a few weeks now, but support has been excellent about answering tickets in the evenings and weekends. Officially I think they're only available 9:00am - 6:00pm CST, but you'll usually get ticket support outside those times.
Jim
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