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Thread: Something stuck? No Vpanel or inbound calls

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  1. #1
    Join Date
    Dec 2008
    Location
    Beaverton, OR
    Posts
    114

    Default Re: Something stuck? No Vpanel or inbound calls

    I guess I can just roll it back to how it was, I'm just really curious to what is going on.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Something stuck? No Vpanel or inbound calls

    Quote Originally Posted by Vumes View Post
    I guess I can just roll it back to how it was, I'm just really curious to what is going on.
    Yeah go ahead and switch back for now.

    We're going to call it a night and resume this in the morning to give things time to sit overnight. For those of you testing, it would be great if you could leave it overnight, it should be fine.

    This way we can see how it holds up overnight and we can push it out during the day when more staff is available for support issues that could come up.

    Here is an update:

    --

    At this point we've pushed out one update network-wide that should resolve this for most users that were experiencing it.

    We also have many of you testing on a switch with the final fix on it. We're going to make sure no issues come up with that overnight and then roll that out tomorrow. At that point we anticipate the users experiencing this will see it completely disappear.

    Tomorrow we'll make an announcement about it and explain what caused it and what was happening. We'll also be issuing some service credits when the dust settles for affected users.

    We apologize for an inconvenience and want to especially thank the huge number of you that volunteered to help test the fix implemented tonight.
    to forum ·
    --
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Something stuck? No Vpanel or inbound calls

    Quote Originally Posted by VOIPoTim View Post
    Yeah go ahead and switch back for now.

    We're going to call it a night and resume this in the morning to give things time to sit overnight. For those of you testing, it would be great if you could leave it overnight, it should be fine.

    This way we can see how it holds up overnight and we can push it out during the day when more staff is available for support issues that could come up.

    Here is an update:

    --

    At this point we've pushed out one update network-wide that should resolve this for most users that were experiencing it.

    We also have many of you testing on a switch with the final fix on it. We're going to make sure no issues come up with that overnight and then roll that out tomorrow. At that point we anticipate the users experiencing this will see it completely disappear.

    Tomorrow we'll make an announcement about it and explain what caused it and what was happening. We'll also be issuing some service credits when the dust settles for affected users.

    We apologize for an inconvenience and want to especially thank the huge number of you that volunteered to help test the fix implemented tonight.
    to forum ·
    --
    Anytime. I love to mess with things. Thanks for the hard work!

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