Something stuck? No Vpanel or inbound calls

[KenH]

My provisioned HT502 ATA shows unregistered again on vPanel, while showing registered on its CPL. This occurred overnight. Rebooting the ATA corrected the problem. I will submit a ticket.

I am losing my patience with what, I was led to believe, was a fully tested and stable service. I have spent too much time & effort trying to make this work (and I wanted it to!).

[carlquist]

I can confirm that my 502 also became unregistered on the vPanel overnight. VPanel shows no devices registered yet the 502 thinks it is registered. Also, when calling my number it did NOT go to my failover. It rang once then a few secs of silence then a female recorded voice said "Bye" and I was disconnected.

My 502 is connected directly to cable modem.

A reboot of the 502 did fix the problem.