ongoing pricing, a question ...

**VOIPoTim** · 02-16-2009 08:12 PM

Originally Posted by Xponder1

You get what you pay for. Perhaps they will adopt a plan with limited minutes that is slightly less expensive. Only time will tell.

What I will say is that the current launch special will be gone later this week (at least in its current form) and some new pricing/offerings will be available.

**eagle 1** · 02-16-2009 08:43 PM

Originally Posted by VOIPoTim

What I will say is that the current launch special will be gone later this week (at least in its current form) and some new pricing/offerings will be available.

So, I just ordered another line (porting my main home number)..Should I have waited?

**VOIPoTim** · 02-03-2009 12:16 PM

By default, all plans will renew to standard pricing unless we make renewal specials available later.

Standard Pricing:

$19.95 Monthly + $3 Monthly = $22.95

$199 Yearly + $36 Regulatory Recovery = $235

As for which one your special will renew at, it depends on when you ordered. For the current launch special, everyone will renew monthly unless they opt to prepay.

From the Order Form:

"After your first year, accounts on this plan will renew monthly at the standard monthly rate unless other arrangements are made to select a new prepaid term."

Different launch specials have differences. If you have any questions about your specific account, please contact us.

**Xponder1** · 02-03-2009 10:09 PM

Originally Posted by VOIPoTim

By default, all plans will renew to standard pricing unless we make renewal specials available later.

Standard Pricing:

$19.95 Monthly + $3 Monthly = $22.95

$199 Yearly + $36 Regulatory Recovery = $235

As for which one your special will renew at, it depends on when you ordered. For the current launch special, everyone will renew monthly unless they opt to prepay.

From the Order Form:

"After your first year, accounts on this plan will renew monthly at the standard monthly rate unless other arrangements are made to select a new prepaid term."

Different launch specials have differences. If you have any questions about your specific account, please contact us.

For what its worth I think the pricing is fair.

**voxabox** · 02-20-2009 09:16 AM

Originally Posted by VOIPoTim

By default, all plans will renew to standard pricing unless we make renewal specials available later.

Standard Pricing:

$19.95 Monthly + $3 Monthly = $22.95

$199 Yearly + $36 Regulatory Recovery = $235

As for which one your special will renew at, it depends on when you ordered. For the current launch special, everyone will renew monthly unless they opt to prepay.

From the Order Form:

"After your first year, accounts on this plan will renew monthly at the standard monthly rate unless other arrangements are made to select a new prepaid term."

Different launch specials have differences. If you have any questions about your specific account, please contact us.

Tim, does this apply to us "Founders" as well?
ie, our "Founders Plan - Residential All Inclusive" will renew at?

its original rate ($99.00)
standard monthly rate ($19.95 Monthly + $3 Monthly = $22.95)
standard yearly rate ($199 Yearly + $36 Regulatory Recovery = $235)

I release this is a very volatile/challenging market, but ...
Cheers,
-v

**NY Tel Guy** · 02-20-2009 09:22 AM

My interpretation was the "founders" rate is for life.

**VOIPoTim** · 02-20-2009 12:34 PM

Originally Posted by voxabox

Tim, does this apply to us "Founders" as well?
ie, our "Founders Plan - Residential All Inclusive" will renew at?

its original rate ($99.00)
standard monthly rate ($19.95 Monthly + $3 Monthly = $22.95)
standard yearly rate ($199 Yearly + $36 Regulatory Recovery = $235)

I release this is a very volatile/challenging market, but ...
Cheers,
-v

The Founder's plan renews at its original rate....it's locked in with no need to renew.

**voxabox** · 02-20-2009 12:46 PM

Originally Posted by VOIPoTim

The Founder's plan renews at its original rate....it's locked in with no need to renew.

Tim,
I thought it was so but forgot where/whom I got it from
Thanks for the quick reply/confirmation
Cheers,
-v

**VOIPoTim** · 02-03-2009 12:19 PM

Originally Posted by kevm

I would love to think that ongoing year to year I could pay 135 if paid up front, just not sure this is the case.

Initially orders will show the price paid at the time of order in billing. For prepaid plans, the system will update that to standard pricing for renewal. We currently run a script to do this once a month for prepaid accounts (since it doesn't even come into play for a year).

This is a little convoluted, but it was the only way our billing system could work with the $100 discount for the first year without doing coupons. When we got rid of the coupons to keep things simple, we just discounted it and have a script to update it later.

Again, there may be renewal specials at that time that you could take advantage of, but by default everything renews at standard pricing.

**bdyelton** · 02-03-2009 01:23 PM

Originally Posted by VOIPoTim

Initially orders will show the price paid at the time of order in billing. For prepaid plans, the system will update that to standard pricing for renewal. We currently run a script to do this once a month for prepaid accounts (since it doesn't even come into play for a year).

This is a little convoluted, but it was the only way our billing system could work with the $100 discount for the first year without doing coupons. When we got rid of the coupons to keep things simple, we just discounted it and have a script to update it later.

Again, there may be renewal specials at that time that you could take advantage of, but by default everything renews at standard pricing.

If there is a special for renewing, at what point can we renew? Can we do it before our prepaid year is up? Do we have to wait until after the prepaid year? In other words, if after 8 months of my service I see a renewal discount, can I extend my prepaid year to another year?