I have to echo these sentiments, feeling kinda dumb that this new subscriber missed the 1-year price jump as well. Minutes-wise, I'm a very light phone user and $10/mo seems about the right price point. I hope VOIPo will reconsider their renewal pricing and encourage customer retention.
I just switched to VoIPo from Vonage 10 day's ago. I was on the 500 minute a month plan because we only use 300 to 400 minutes a month. I figured I would give these folks a try because one, (good reviews) and two, (attractive price). Even if the price goes up to $199 a year plus $36 fee it is still a much better deal than I would be paying with Vonage at $23 a month with fees and a 500 minute limit.
So far I am very impressed with the great level of service. I think if VoIPo continues giving their customers good value along with great service, they will be in business a long time.
First, after a year how many of them will still be around? They go out of business daily (perhaps because of their pricing). Second, Tim has made it clear they are not intent on being the bottom of the barrel provider. They have big plans and reasonable prices. I was paying AT&T almost 50.00 a month for a fraction of the features. I had Vonage and their pricing is still higher than VOIPo and their customer service is shit.
You get what you pay for. Perhaps they will adopt a plan with limited minutes that is slightly less expensive. Only time will tell.
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