Quote Originally Posted by bdyelton View Post
I would also like to know what the price is going to be a year from when I started service. I didn't see anything about the price jumping to $235...

I dont really think any of us saw it. you sign up, you get the option of picking either a monthly or a yearly rate for ongoing service. I picked yearly and I guess that is where pay pal got its yearly price from. However, if you look at your account, it will probably say that the service cost 22 dollars and change after the first year and will be billed Monthy including all taxes. That is barely a savings over ATT CV which I have had and been happy with for a year. I did an online chat with sales, and was told that the cost is 199 per year after the first year and 36 dollars in taxes which is where I got my numbers.
Fisamo knows what he is talking about, so if he confirms 235 a year, it probably is, and I wouldn't care so much since it is still a savings, except the last few days have been aweful.
I cant always call out. I cant get simul ring or call forwarding to work and I have had registration drop, all since Friday night, which is when I went live
We should probably ask Tim about a service credit. I think he gave one recently because of issues. We should probably also inquire about extending the trial period from 30 to 60 days so that we can get some stability before deciding if we are going to maintain the service.
To his and his teams credit, they are very responsive to concerns. Much more so than other companies I have delt with. I think it will all come together with some effort on their end and some patience on our end.

Kev