Due to the Chinese New Year, there is currently a Grandstream shortage.
At this point, no distributor in the country has HT502s that we know of including all the wholesalers and even the retailers like VoIPSupply are out.
Apparently nearly everything in China closes down for 2 weeks or so and exports are running weeks behind in customs.
Right now no new GS units are expected to arrive until mid February.
We had expected to have enough inventory to get through that, but we've seen order volume constantly around 7-10X our launch order volume every single day since last weekend. The bulk of these customers are coming from Voicewing. We have completely depleted our supply of HT502s.
We've been in the process of purchasing 3300 from a company going out of business and went ahead and completed that transaction only to have them get held by Canadian customs because the seller did not properly do the paperwork. They were supposed to arrive Friday, but did not.
With that being said, we don't have a lot of other options for HT502s at this point. We've ordered a shipment of Linksys PAP2T-NAs this week and will be shipping those until the Grandstream supply chain catches up.
Generally we ship next day. Some orders from mid-last week have not shipped yet, but the PAP2Ts will be here Monday and all pending orders will ship.
We don't expect any issues with the devices and they are fully provisioned in the same way. As a matter of fact, a lot of users seem to prefer the PAP2Ts anyway.
If anyone has any questions about this, please let us know.
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