Quote Originally Posted by Good ol Dan View Post
Just submitted a ticket this afternoon... POS Grandstream adapter was unregistered (again), and calls were rolling to the failover number. Requested a Linksys PAP2T unit be sent out ASAP.

Dan
I doubt there was anything wrong with your ATA. Same goes for voipinit. The 502 has better audio quality from what I have read. I received this email tonight.

Earlier today, we discovered and corrected a significant DNS error which could have been causing delays in the connection time for your devices. We believe that this is potentially the root cause of some Grandstream devices losing their connection to our network periodically.

After this is fully confirmed to be the root cause, we will post more specific information at forums.voipo.com for those of you that are interested.

If you have a Grandstream adapter, please reboot it at this time so it can re-establish a connection to our network. To do this, simply unplug the power cord from it for a few seconds and then plug it back in.

We apologize for the inconvenience and appreciate your patience with this rather persistent issue.

If you need assistance, please don't hesitate to contact us.

-The VOIPo Team
They found the problem and fixed it on their end. My 502 is working fine.