No devices registered in Vpanel

[Xponder1]

So far, we've had 2 registration tickets today (so I'm hoping they were from the two who posted here).

With 1 of them, it showed the ATA had not been provisioned since the 5th, so in that case you probably didn't get the fixed applied.

With the other provisioning wasn't enabled at all for some reason (we didn't have their MAC in the system), so they didn't get the fix.

Well I sent you my info so please let me know which of the two are me lol
Would of replied sooner but as I had to work today. I am off the next couple of days.

Update I just checked and the ATA shows both ports registered but Vpanel only shows one.
Both ports are working. (Reminds me of the "B" test we did). UPDATE logged in with the admin password and it is the B config we tested.

Product Model: HT-502 V1.1B
Software Version: Program-- 1.0.1.21 Bootloader-- 1.0.0.9 Core-- 1.0.0.25 Base-- 1.0.0.76
System Up Time: 19:09:09 up 2:23
PPPoE Link Up: Disabled
NAT: Symmetric NAT