I did as VoipoTim directed, and turns out the port happened the same day as the service ticket/request.

So far, there are definitely a few more perks over VW. VW to begin with was buggy, the call logs never displayed the number of CallerID, but it wasn't something that was a high priority issue. I am looking forward to experimenting with the dial plans, and possibly BYOD. I actually set up a relatively large Voip installation at my last job, but we werent using SIP, as it was still in early stages, we were using an all Cisco installation with SCCP (aka "skinny").

I guess I'll go see if they disabled my control panel.