Porting from Voicewing

**stevec999** · 02-25-2009 09:47 AM

I am porting from voicewing but only submitted the paper work last Friday. I have my voicewing number forwarded over to Voipo. Hopefully my port will be complete soon.

**wagnerb** · 02-25-2009 10:10 AM

I just finished up porting from Voice Wing. I expect VZ will, in my case it did, disable your logon ability as soon as number is ported. It took 10 days to complete the port after I sent my required documents. Sending these documents is not made clear when signing up for the service initially. I happened to stumble across the requirement while reading the FAQs and then called support to verify.

With the exception of a few network adminstration adjustments, my service is up and running. I got one of the LinkSys PAP2T and it PnP behind a LinkSys router. So far, so good. There is so much more versatility managing your calls with Voipo. I think you'll like it over what VW offered.

You can call/email support and get an estimated date on the port.

**bwarden** · 02-25-2009 10:52 AM

Yup, call support to get your port date. On that day, make a test call to yourself from another phone to make sure it actually ported, then call VoiceWing, and they can close your account on the spot.

**barryg** · 02-25-2009 12:40 PM

I finished porting from VW last week - I also started voipo with a new number to confirm service was good before requesting the port of my VW number. It was very difficult to glean the status of the port until I noticed that I could no longer receive calls on the VW number. At that point, I had to open a ticket with voipo because they goofed and didn't configure the port to be a "replace" of the original number. It took about an hour of chatting with voipo support to get it done. Afterwards, I called VW to terminate my account. I was told that I would still have access to the VW account mgr for several weeks afterwards.

**Bill Odom** · 02-28-2009 07:12 AM

Originally Posted by wagnerb

You can call/email support and get an estimated date on the port.

Thanks for the info. I did just that. I was happy with VoiceWing. I was a customer for 2-1/2 years. However, it became obvious over time that Verizon was going to let it "wither on the vine." They offshored their customer support; they never upgraded/updated their website. Their software/Personal Account Manager differentiated between "incoming" calls and "missed" calls. All "missed" calls showed up duplicated. That was never resolved.
I am very happy with VOIPo thus far.

**wagnerb** · 02-28-2009 07:54 AM

Originally Posted by Bill Odom

I was a customer for 2-1/2 years. I am very happy with VOIPo thus far.

Same here. VW was pretty reliable except I had to call their CSR twice a year to reset the the time changes. The CID time stamp was always ahead or behind.

**Bill Odom** · 03-03-2009 07:55 PM

Originally Posted by wagnerb

Same here. VW was pretty reliable except I had to call their CSR twice a year to reset the the time changes. The CID time stamp was always ahead or behind.

How quickly we forget...

Same here with the twice-a-year calls. I guess we will have a chance to see how VOIPo handles it this weekend with DST kicking back in.

**burris** · 03-03-2009 08:18 PM

Originally Posted by Bill Odom

How quickly we forget...

Same here with the twice-a-year calls. I guess we will have a chance to see how VOIPo handles it this weekend with DST kicking back in.

I think it will depend on your daylight saving rule settings in the ATA.

The current one should be

start=3/8/7;end=11/1/7;save=1

Those with BYOD would be responsible for having it programmed, but I would think that Tim has taken care of this in the provisioning...