Quote Originally Posted by fisamo View Post
I don't see why that would NOT work, just it seems more complicated than it needs to be. Why not just use the voicemail system and ditch the answering machine? (If you prefer the answering machine, that's obviously fine--it's your phone. I'm just curious.)
Creature of habit I guess. When I as at Voice Wing, there was no way to set an email notification, let alone with .WAV file attachment, thus one had to login to the PCM to see/hear VM. Likewise, since the PC is not on all the time, the first thing I see when returning home is the phone's WMI; just hit the play button and delete, skip, or save.

Like I said, I usually use the phone's answering machine. On these calls I ignored the CWID alert a few days ago, I was surprised to see them recorded in the Vpanel when I had the VM disabled.

Quote Originally Posted by abward View Post
wagnerb, please open a ticket.
I did over the weekend. The tech said he escalated to Tier 2. Haven't heard anything yet.