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Thread: Random touch tones during call

  1. #11
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Random touch tones during call

    Hello,

    Could I get you to go ahead and reboot your PAP2T -- give it a few minutes to pull down provisioning, and try and replicate it again, please advise if this issue still continues, thank you!
    ________
    Glass bubblers
    Last edited by VOIPoBrandon; 03-21-2011 at 07:39 PM.

  2. #12
    Join Date
    Dec 2008
    Location
    Beaverton, OR
    Posts
    114

    Default Re: Random touch tones during call

    When I was with Vonage and had the Pap2, I also had this problem. I have not noticed it at all with the 502.

  3. #13
    Join Date
    Feb 2007
    Posts
    270

    Default Re: Random touch tones during call

    I suspect it is a case of misconfigured DTMF handling
    basically, DTMF can be handled different ways by the ATA
    IIRC, RFC2833, SIP INFO, and in audio
    send a ticket to supports. they're take care of it
    Cheers,
    -v
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

  4. #14
    Join Date
    Feb 2009
    Posts
    121

    Default Re: Random touch tones during call

    At one point, Tim said they were coming up with the ideal config for the PAP2T, and they were then going to push this down to all the PAP2Ts. Perhaps this tweak should be on the list.

  5. #15

    Default Re: Random touch tones during call

    I'm BYOD but my adapter is configured as per their guidelines, so I'm assuming my configuration is up-to-par with theirs, but perhaps not. We'll see. Glad to they are willing to help resolve the issue.

  6. #16

    Default Re: Random touch tones during call

    Looks like it might have been a setting that I had set incorrectly... always quick to blame everyone but myself. Then again, I'd much rather tell my wife it was something I screwed up than our new phone service

    DTMF Tx Mode: Strict

    We'll see tomorrow (too late to call people)... Thanks to Tim and Voipo support for working with me on this!

    Brian
    Last edited by bubbanc; 03-02-2009 at 08:58 PM.

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