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Re: Voipo Porting Mess
I must first thank Liz nd James for all of their help earlier today. I half blew a gasket when I emailed in to check on my port request mentioned earlier in this thread today and was told that it was rejected (for the second time) AFTER I had been given a commitment date of the 11th. They both were very professional ant helpful through my rant.
My issue with this is less that it was rejected, and more that the fact it was rejected was not communicated back to me. Had I not checked, I believe that the 11th would have came and went with no porting taking place.
I am now going to need to pay ATTCV another month of service before this port is complete. The whole idea here is to save money, not spend it twice.
I guess my main point is that I agree that the porting process and communication in this area needs improvement.
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