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Re: Voipo Porting Mess
We know. With the high volume of ports going through, there have been some that could have been handled better.
We've just launched a new Order Status system which will let people see the entire porting process unfold and their shipment info as well. We stated using this new system yesterday and I just need to sit down and write up a post about it all to formally announce it and run through it make sure we don't need to add/change anything with it.
For those with ports, you can check voipo.com/transfers for their progress.
This will drastically cut down on support requests with people checking the status of ports and shipments and also automatically notify you via e-mail of every step of the process (and any errors requiring action).
Last edited by VOIPoTim; 03-04-2009 at 07:41 PM.
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Re: Voipo Porting Mess
Excellent Tim. This is a big step forward. I just checked mine and it shows rejected for an address mismatch, as I mentioned above, but I spoke with Liz and James today and it is going to be re-submitted by them with additional information. Can I assume that the updated staus will appear soon?
Thank you
Last edited by kevm; 03-04-2009 at 08:22 PM.
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