Quote Originally Posted by arjunprabhu View Post
its a shame that the service is down soo many times -- either due to "lack of communication" or "Defective GT502" or "latency" or whatever... for the end user... .these are all fancy terms............. the system should be designed to take care of issues like these. thats what service is all about. for many of us, voipo is the only phone line and for me, it has been the worst so far, with soo many downtimes.

Its natural for people to be angry at service which is down so often. The expectation set around VOIPO was pretty high -- with 2 YEARS in BETA!!! 2 yrs is a LONG time to iron out issues like this... and when the expectation is not met, ............ anger is natural ---- no amount of anger management would fix this problem.
Not criticizing or defending, but the good part about living in the USA is somewhat of a freedom of choice.

As has been posted numerous times over the years, not every service will work for every user...far too many variables, as well as expectations.

After a point, if the service was not to my satisfaction, I would leave. With VOIP it's very easy to do so. Sign up for trial plans with other providers and when you find one that suits you, port your number and that should be it. A few bucks more or less should not be the paramount issue if the VOIP service is your landline.

At any given time, all providers will work or not work for certain people.