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Thread: Can't access vPanel

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  1. #1
    Join Date
    Jan 2009
    Posts
    10

    Default Can't access vPanel

    Just starting today, I cannot access vPanel @ https://secure.voipo.com/ and confirmed on 2 browsers. This is the message I get in Firefox:

    An error occurred during a connection to secure.voipo.com.
    SSL received a record that exceeded the maximum permissible length.
    (Error code: ssl_error_rx_record_too_long)

  2. #2
    Join Date
    Feb 2009
    Posts
    121

    Default Re: Can't access vPanel

    I am running FF 3.07. No problems for me all day, or now.

    I am not much of a network guy, but try https://74.52.105.18.
    Last edited by abward; 03-05-2009 at 07:10 PM.

  3. #3
    Join Date
    Feb 2009
    Location
    New Hampshire
    Posts
    6

    Default Re: Can't access vPanel

    Quote Originally Posted by fcbaia View Post
    Just starting today, I cannot access vPanel @ https://secure.voipo.com/ and confirmed on 2 browsers. This is the message I get in Firefox:

    An error occurred during a connection to secure.voipo.com.
    SSL received a record that exceeded the maximum permissible length.
    (Error code: ssl_error_rx_record_too_long)
    You are not alone, I keep getting the same message when trying to access vPanel.

  4. #4

    Default Re: Can't access vPanel

    Must be fixed now, or does not involve eeveryone. Both my accounts work fine

  5. #5
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Can't access vPanel

    Try https://secure.voipo.com/logout
    and then try login perhaps?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #6
    Join Date
    Jan 2009
    Posts
    10

    Default Re: Can't access vPanel

    https://74.52.105.18 >>Nope.
    https://secure.voipo.com/logout >>Yep, that did it. Thanks! Why?

  7. #7

    Default Re: Can't access vPanel

    We added a 3rd Nameserver to voipo.com - there was an inconsistency in the DNS on the 3rd Nameserver (it was promptly corrected), however if you're still having problems - it's very likely that you cached a bad IP, resulting in 'support.voipo.com' or 'secure.voipo.com' resolving to an older IP.

    The fix would be to flush your local DNS cache.
    On windows you can do this with "ipconfig /flushdns" in your command prompt window.

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