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Thread: Question about the GS502 and problems

  1. #1
    Join Date
    Feb 2007
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    Default Question about the GS502 and problems

    Was wondering if any changes have been done with the gs502 from the VoipO side? I've been testing incoming and outgoing calls. Everything is working fine. It's been about a week of uptime rate; both the adapter itself and registered in the vpanel. Now; because of a lot of testing earlier, I never knew how long I stayed up because of all my reboots.

    So, is it that voipo hasn't done any changes, reboots, reregs, etc... and the NEXT time they do the gs502 will lock up again? Or, has there been changes and the gs502 has become more compatible with the servers? Thx... Mike....
    Mike
    "Born Wild - Raised Proud"
    Do you like your life? - Thank a Vet!!!

  2. #2
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    Default Re: Question about the GS502 and problems

    You just happen to have one that doesn't get too hot and bothered

  3. #3
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    423

    Default Re: Question about the GS502 and problems

    The thing is; it USE TO. Thus the reason for the question. There were a number of times when people had problems and had to reboot the ata, that I HAD TO ALSO. But it's been a week now. Not sure if voipo hasn't changed anything (And the adapter only goes FUBAR when a server change is made. Or, if a fix has been done.
    Mike
    "Born Wild - Raised Proud"
    Do you like your life? - Thank a Vet!!!

  4. #4
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    Default Re: Question about the GS502 and problems

    (Your past re-register issues) That was when they did not have the current DNS servers in its profile.

    Seems like you've been away for a while. The register every minute may also be helping ... not sure that is necessary, or if it scales. And a Radius server issue caused a similar looking outtage once.

    Now its down to the last 10% out there. I do not seem to be in that group. Apparently your are not in that group. In that 10% I think Tim is seeing 10% he can prove are bad (or 1% of what was out there). There rest could be a myriad of excuses. Tim is replacing the troublemaker devices (or has already). Bottom line is that the PAP2T (so far) seems to have dropped issues in the field even more, so they seem to handle the real world better.

    HINDSIGHT: If VOIPo had started with PAP2T, they would have caught Vonage by now!
    Last edited by usa2k; 03-11-2009 at 04:28 AM.


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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  5. #5
    Join Date
    Apr 2008
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    Aventura Fl
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    Default Re: Question about the GS502 and problems

    I think an issue still remains for those few who do not use routers and must still use a 502.

  6. #6

    Default Re: Question about the GS502 and problems

    For what its worth, I had not experienced registration problems for about a week with my 502. Prior to that, even though it was in front of a d link router, it lost registration constantly and required a reboot. Without real warning, I recieved a pap2t in the mail which I put in place yesterday. It looks like by design the pap2t does need to go behind the router. The pap2t seems to be working fine. Now I guess I have the opportunity to mess with qos settings on my d link router if I am inclined since the pap2t is behind it

    Kev

  7. #7
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    Feb 2007
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    423

    Default Re: Question about the GS502 and problems

    Let me clarify please. I have not been away. I am aware of everything that has been going on. Even after the 1 minute re-registration, there were some people that would still have issues where they wouldn't re-register if VoipO made any changes. I had a few of those. I was probably part of the percentage with a problem.

    As Kev said; it's been about a week; and there hasn't been ANY DISCONNECTS and everything is still registered. I was simply wondering if others; like Kev; had noticed that their problems might have gone away. And if so, if tim, justin, etc... had possibly done something new on the server side.

    I don't call support for issues. Mainly because even though I am a paying customer, I am still a tester. As such, I prefer to Work on problems and see what affects it. I've experimented with most settings, but there hasn't been a real impact. But for the last week, things have been very stable. Trying to see if other 502 users who HAD issues is noticing anything different? later.... mike.....
    Mike
    "Born Wild - Raised Proud"
    Do you like your life? - Thank a Vet!!!

  8. #8
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    Default Re: Question about the GS502 and problems

    Well, Hectar Hernandez Fernandez Sanchez Guadalupe Martinez Rodriquez III, it appears that hardcoding the DNS servers, and ditching the RADIUS server has solved many of the problems the 502 was having. So hopefully your 502 is back on track.

  9. #9
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    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
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    Default Re: Question about the GS502 and problems

    Quote Originally Posted by Montano View Post
    Well, Hectar Hernandez Fernandez Sanchez Guadalupe Martinez Rodriquez III, it appears that hardcoding the DNS servers, and ditching the RADIUS server has solved many of the problems the 502 was having. So hopefully your 502 is back on track.
    ..........

  10. #10
    Join Date
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    Michigan
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    Default Re: Question about the GS502 and problems

    OK good, I am used to seeing more posts from the famous christcorp

    I unfortunately lost registration on the 1st port of the HT502 after a 14 day run of bliss. (DQU-493001)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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