General Problem or just my ATA ?

**dbmaven** · 03-11-2009 12:20 PM

I'm remote and have no physical access to my ATA.

Went to vPanel to see if I had any voicemails and under devices

"You do not currently have any devices registered to our servers!"

**sr98user** · 03-11-2009 12:53 PM

I am registered. I would make sure the internet connection is up. My internet was down for about 30 minutes due to high wind this morning.

**VOIPoTim** · 03-11-2009 12:54 PM

Is this your Grandstream or PAP2?

**dbmaven** · 03-11-2009 12:58 PM

It's up.

2nd from the bottom.

http://www.dslreports.com/testhistor...=ec&sort=z&p=2

Some time after 2:41 EDT it re-registered on it's own.

**dbmaven** · 03-11-2009 01:03 PM

Originally Posted by VOIPoTim

Is this your Grandstream or PAP2?

It's the PAP2T - I left that in place. As noted above - it re-registered sometime around 2:41 EDT. It was unregistered prior to my 1st post and for some period after that > 30 minutes.

I do need to open a ticket - since both Line1 and Line2 are appearing in vPanel on Port 5060 - so something's not quite right, I suspect.

**NY Tel Guy** · 03-11-2009 02:07 PM

Originally Posted by dbmaven

I'm remote and have no physical access to my ATA.

Went to vPanel to see if I had any voicemails and under devices

"You do not currently have any devices registered to our servers!"

Just noticed mine was also "not registered". Mine is a Grandstream.

**VOIPoTim** · 03-11-2009 02:11 PM

Originally Posted by NY Tel Guy

Just noticed mine was also "not registered". Mine is a Grandstream.

Have you not gotten your replacement PAP2 yet?

**VOIPoTim** · 03-11-2009 02:13 PM

Originally Posted by VOIPoTim

Have you not gotten your replacement PAP2 yet?

Nevermind, I see it's still in transit.

**NY Tel Guy** · 03-11-2009 02:32 PM

Originally Posted by VOIPoTim

Nevermind, I see it's still in transit.

Ok I was just going to reply to you but you beat me to it. I'll swap it and see what happens.

Actually this worked to my advantage this morning. I knew I had forwarding turned off and said to myself that I'd turn it on when I get to the office.
I forgot but I still got the call I was expecting because the fail over number I had was the same as the number I was supposed to forward to, and since it was not registered, it failed over to my cell.

I just invented "dumbass forwarding"......For people too stupid to remember to forward their important calls. :-)

**NY Tel Guy** · 03-12-2009 09:16 PM

Originally Posted by VOIPoTim

Have you not gotten your replacement PAP2 yet?

PAP2T arrived today. Plugged it in and it actually works better than the Grandstream which I will be sending back Saturday.
Gone is the choppiness on audio and when I call into my cell voice mail, the DTMF tones work.

Interestingly, the Grandstream always showed my public IP when it was registered whereas the Pap2T shows my NAT address a-la 192.168.1.7 etc.
To test it, I unplugged my Fios router and left the power live on the pap2. When I re-established Internet connectivity, the PAp2 registered right away.

So far, so good.