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Thread: Expire column empty in Devices page

  1. #1
    Join Date
    Dec 2008
    Posts
    200

    Default Expire column empty in Devices page

    In the vPanel->Features->Devices page, the Expire column is empty. Just wondering if Voipo folks know about. Anybody else see the same issue?

  2. #2
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Expire column empty in Devices page

    Same here since last night.

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Expire column empty in Devices page

    It's intentional. It was causing way too much confusion.

    Constantly, people thought their account was expiring. Some tried to renew in a panic, some were very upset since they'd paid for a year and it was expiring in a few minutes, etc.

    If that's useful info to you guys, we may be able to put it back with it presented in a different way.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Dec 2008
    Posts
    200

    Default Re: Expire column empty in Devices page

    Tim,

    Its useful only during rare times. A week back, I had some provisioning changes done. That process changed my registration interval to 3600 and I had multiple registrations (more than 2) on my account. And I didn't have inbound working for an hour until the registration aged out.

    Not something I really need. I just wanted Voipo to be aware of. It looks like you do.

  5. #5
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Expire column empty in Devices page

    Quote Originally Posted by VOIPoTim View Post
    It's intentional. It was causing way too much confusion.

    Constantly, people thought their account was expiring. Some tried to renew in a panic, some were very upset since they'd paid for a year and it was expiring in a few minutes, etc.

    If that's useful info to you guys, we may be able to put it back with it presented in a different way.
    All your new Voicewing customers

  6. #6
    Join Date
    Mar 2007
    Posts
    190

    Default Re: Expire column empty in Devices page

    If its something an end user needs to know, they will be able to find it in the ATA, in other words only geeks like us

  7. #7
    Join Date
    Dec 2008
    Posts
    27

    Default Re: Expire column empty in Devices page

    Quote Originally Posted by VOIPoTim View Post
    It's intentional. It was causing way too much confusion.

    Constantly, people thought their account was expiring. Some tried to renew in a panic, some were very upset since they'd paid for a year and it was expiring in a few minutes, etc.

    If that's useful info to you guys, we may be able to put it back with it presented in a different way.
    I think different wording should be good. Let's say "re-registering" so it's clear to people.
    Last edited by sal; 03-19-2009 at 01:52 PM. Reason: wording

  8. #8
    Join Date
    Mar 2007
    Posts
    478

    Default Re: Expire column empty in Devices page

    And if you're going to not print the SIP expiration info, how about removing the column heading for it?

  9. #9
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Expire column empty in Devices page

    Or call it "SIP Registry" or "SIP Info" or something more generic so it is there if people care about it.

  10. #10
    Join Date
    Feb 2007
    Location
    Maryland
    Posts
    314

    Default Re: Expire column empty in Devices page

    Personally I find the info very useful - although I can see where another title might be better.

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