Should maintenance be done off hours, at scheduled times, or should VOIPo just do it unannounced, during regular hours?
Of course, critical maintenance does not count.
Maintenance should be done at scheduled times that are off hours
Maintenance should be done during normal hours
Should maintenance be done off hours, at scheduled times, or should VOIPo just do it unannounced, during regular hours?
Of course, critical maintenance does not count.
Last edited by abward; 03-31-2009 at 06:51 AM.
It also depends on how frequently the maintenance needs to be done, and the duration of the maintenance window.
At the very least the poll should differentiate between routine maintenance and scheduled outages, and emergencies. It is easy to say sure, let's do our maintenance after hours. However, a 24/7 shop has to accommodate a wide range of situations.
And exactly when is off hours? Weekends? Night time? I call overrseas quite a bit, so my work/usage hours may not match yours/anyone else's.
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