XLite causes PAP2T to fail re-registration

[Russell]

I'm a new customer - had the ATA less than a week. Tim, can you describe VOIPo policy (or point me to an online reference) w.r.t softphones? I understand that they need to point to the same server as the ATA. Other than that are there any restrictions to using a softphone in addition to your supplied ATA? With my current provider (which has no restrictions), we've taken a laptop and softphone to both Europe and Asia and used it to call home and return calls which I thought was a really nice feature.

[VOIPoTim]

I'm a new customer - had the ATA less than a week. Tim, can you describe VOIPo policy (or point me to an online reference) w.r.t softphones? I understand that they need to point to the same server as the ATA. Other than that are there any restrictions to using a softphone in addition to your supplied ATA? With my current provider (which has no restrictions), we've taken a laptop and softphone to both Europe and Asia and used it to call home and return calls which I thought was a really nice feature.

Yeah, that's no problem. The big thing is just being connected to the same server as ATA (so incoming calls go to right one).

Incoming calls will route to both the softphone and ATA. Whichever one answers first will get the call.

You should be fine using it while traveling.

[dbmaven]

Did you get it to work? I think you have to put the local port in "Topology" section in the "Manually specify port range".

Also, I am not sure if Voipo allows more than 2 lines to register for incoming calls.

Tim - anything from the support/techs on this?

[sr98user]

I just setup Xlite with my credentials and it works as we expect it to work. With incoming calls, when I pick up the any of my phones or softphone, the other phones stop ringing. Audio is perfect too on the softphone.

Here is what I used.
Display Name
UserName
Password
Domain - east01.voipwelcome.com (which is where my ATA is registered)
Checked "Register with domain and receive incoming calls"

In Topology section I set "Manually specify range" to 6060-6061. Doesnt really matter which port you set to. My PAP2T ports are 5061 and 5062. Just didn't want to clash with those ports.

In Advanced section, I set it to re-register every 60 seconds. Send keep alives and User port buttons are checked.

When the softphone registers, you will see 3 entries in the vPanel->Devices page. When you exit the softphone, that extra entry will go away.

[dbmaven]

Thanks - I've had it working just fine - at least for outbound calling - for a while. The only "new news" is about the port range...

I'd like to hear from the VOIPo tech team about the XLite port range thing...

[sr98user]

The port that you specify is really a local port on your side. You can use any port you want as long as your router does not block the incoming packets to those ports.

Don't use the port number in the domain field. It will automatically connect to 5060 port on the SIP server side.

[J.Azaria]

The port that you specify is really a local port on your side. You can use any port you want as long as your router does not block the incoming packets to those ports.

sr98: Just to clarify a bit (I'm not currently using a softphone btw, but might try it out in the coming weeks) what you're saying here is a) This field specifies ports local to *my network* for the softphone and b) these ports must either be forwarded to the softphone PC or said PC must be DMZ'd so that these ports are accessible for incoming traffic.

Is that correct?

[Russell]

sr98: Just to clarify a bit (I'm not currently using a softphone btw, but might try it out in the coming weeks) what you're saying here is a) This field specifies ports local to *my network* for the softphone and b) these ports must either be forwarded to the softphone PC or said PC must be DMZ'd so that these ports are accessible for incoming traffic.

Is that correct?

Not entirely. I believe softphones are smart enough to traverse routers (just as you can put an ATA behind a router without DMZing it or opening / forwarding ports) using STUN or some other mechanism.

[dbmaven]

The port that you specify is really a local port on your side. You can use any port you want as long as your router does not block the incoming packets to those ports.

Don't use the port number in the domain field. It will automatically connect to 5060 port on the SIP server side.

Wait just a minute...

You're saying NOT to add Colon/port (e.g. :5061) to the domain ??

After VoipoTim explicitly said to do that, using one of these ports?

For East01, you can use 5060, 5061, 5062, 5069, or 5079.

http://forums.voipo.com/showpost.php...62&postcount=3

[Xponder1]

Wait just a minute...

You're saying NOT to add Colon/port (e.g. :5061) to the domain ??

After VoipoTim explicitly said to do that, using one of these ports?

http://forums.voipo.com/showpost.php...62&postcount=3

I tested it both ways and did not have a problem either way.