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Thread: Cannot save contact numbers for international numbers

  1. #1
    Join Date
    Mar 2009
    Posts
    25

    Default Cannot save contact numbers for international numbers

    I cannot correctly save contact location numbers in VPanel for international numbers.

    When I try to save a number like (UK) 011 44 1428 642818 (after removing the spaces), all that is saved is 011441.
    - If I enter a 10-digit number, US number without [formatting] spaces (e.g. 9725551212, it is correctly saved as 9725551212.
    - If I enter a 10-digit number, US number with [formatting] spaces (e.g. 972 555 1212, it is saved as 972 55.
    - If I enter a 15-digit number, US number with [formatting] spaces (e.g. 011 44 207 555 1212, it is saved as 011 44.
    - If I enter a 15-digit number, US number without [formatting] spaces (e.g. 011442075551212, it is saved as 011442.

    Am I doing something wrong, or is this a known restriction/bug?

  2. #2
    VOIPoJustin Guest

    Default Re: Cannot save contact numbers for international numbers

    It's fairly unpolished at the moment. We have plans to beef up some of the error detection on quite a few features like this, as well as some quick-help information for users unfamiliar with particular functions within vPanel.

    Currently, entry is limited only to 10 digit (non formatted) numbers.

  3. #3
    Join Date
    Mar 2009
    Posts
    25

    Default Re: Cannot save contact numbers for international numbers

    There are a couple of other areas I've found for these. I'll add some more details for these later.

    Are there plans to add support for longer/international numbers later?

  4. #4
    Join Date
    Feb 2007
    Posts
    280

    Default Re: Cannot save contact numbers for international numbers

    Quote Originally Posted by VOIPoJustin View Post
    It's fairly unpolished at the moment. We have plans to beef up some of the error detection on quite a few features like this, as well as some quick-help information for users unfamiliar with particular functions within vPanel.

    Currently, entry is limited only to 10 digit (non formatted) numbers.
    Same problem trying to set up outbound call routing to international numbers. Hacks it off to the 6 digit short string.

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