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Thread: x-lite not registering...

  1. #1
    Join Date
    Dec 2007
    Posts
    1

    Question x-lite not registering...

    x-lite is giving me a "408 - Request Timeout".
    I've set it up according to what voipo support said.
    Please see image.



    Here's a trace to sip.:
    Tracing route to sip.voipwelcome.com [74.52.58.50]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms zeus.voipwelcome.com [74.52.58.50]
    2 10 ms 10 ms 14 ms 73.209.216.1
    3 362 ms 10 ms 10 ms ge-3-25-ur02.bearcreek.tx.houston.comcast.net [6
    8.85.249.241]
    4 13 ms 12 ms 12 ms po-12-ur01.royalton.tx.houston.comcast.net [68.8
    5.244.85]
    5 11 ms 13 ms 12 ms po-11-ur02.royalton.tx.houston.comcast.net [68.8
    5.244.90]
    6 12 ms 12 ms 13 ms po-14-ar02.royalton.tx.houston.comcast.net [68.8
    5.244.93]
    7 13 ms 16 ms 12 ms po-17-ar02.greenspoint.tx.houston.comcast.net [6
    8.85.244.130]
    8 20 ms 18 ms 16 ms te-0-1-0-4-cr01.dallas.tx.ibone.comcast.net [68.
    86.91.57]
    9 18 ms 18 ms 18 ms theplanet-cr01.dallas.tx.ibone.comcast.net [68.8
    6.88.50]
    10 17 ms 18 ms 16 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]

    11 17 ms 18 ms 18 ms te3-3.dsr02.dllstx2.theplanet.com [70.87.253.126
    ]
    12 21 ms 33 ms 18 ms 96.fe.5746.static.theplanet.com [70.87.254.150]

    13 19 ms 18 ms 16 ms zeus.voipwelcome.com [74.52.58.50]

    This system is in the DMZ, I've turned off firewall, anti-v protectors, ad-aware, etc... there's nothing that should be blocking it.
    Any ideas, folks? I'm at my wits end, here.

  2. #2
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: x-lite not registering...

    If that's your real phone number in the window, I would edit it out..

  3. #3
    Join Date
    Mar 2009
    Posts
    513

    Default Re: x-lite not registering...

    Has this ever worked for you, or is this the first time you're attempting this?
    Russell

  4. #4
    Join Date
    Dec 2008
    Posts
    200

    Default Re: x-lite not registering...

    1 2 ms 1 ms 1 ms zeus.voipwelcome.com [74.52.58.50]
    2 10 ms 10 ms 14 ms 73.209.216.1
    3 362 ms 10 ms 10 ms ge-3-25-ur02.bearcreek.tx.houston.comcast.net [6
    8.85.249.241]
    Timeout generally means you are not getting response from the SIP server. Try changing the ports in the Topology section to something like 6060-6061 and see if it work.

    In your traceroute, the first hop is the SIP server. Is that an accidental copy/paste error?

  5. #5

    Default Re: x-lite not registering...

    sr98user...

    I was having the same problem... your suggestion solved it!

    Thanks very much.

    Steve

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