1(239)xxx-xxxx and 123S0

**sal** · 04-03-2009 07:31 AM

A friend of mine moved to Naples, Fla. The new phone number is (239)xxx-xxxx. This caused an interesting event. We all know what happens when dialing 123. So, I had to make sure that everyone in the house knows to dial 239-xxx-xxxx instead of 1-239-xxx-xxxx. This affects all area codes 23x.

Since *123S0 is also valid, 123S0 is deleted in the dial plan to accommodate the accidental 1-239- dialing. Just have to remember to use *123.

Any others noticed?

**fisamo** · 04-03-2009 09:58 AM

Why not use 123S2 in the dial plan? It's not too frequent that someone would dial the first 2 digits of the area code and pause more than 2 seconds before hitting the 9 (in the case of Naples, FL).

**sal** · 04-03-2009 07:02 PM

That's a good idea. I thought about using 123, but 5 seconds are too long. I like 123S2 or 123S3.

**kevinj** · 04-05-2009 07:15 PM

Not all of us know ...

so I need to ask:

What happens when you dial 123 ??

**fisamo** · 04-05-2009 07:32 PM

123 is the "original" number to access voicemail from your Voipo phone. They added *123, as several other providers use that sequence.

**Russell** · 04-05-2009 08:41 PM

Why does *12 result in a "Thank you" and then a fast busy? I do understand you dial *123 (and not *12) to get to voice-mail.

**VOIPoTim** · 04-05-2009 08:44 PM

Originally Posted by Russell

Why does *12 result in a "Thank you" and then a fast busy? I do understand you dial *123 (and not *12) to get to voice-mail.

Anything "not assigned" will just play that generic message. It won't actually do anything.

**Russell** · 04-05-2009 08:54 PM

Originally Posted by VOIPoTim

Anything "not assigned" will just play that generic message. It won't actually do anything.

May I suggest the message be changed to something more intuitive, e.g., "that entry is not assigned to any function" or some such explanatory phrase. "Thank you" would imply that I've given the system a command it has accepted - and I was then waiting to see what it would do.

**usa2k** · 04-06-2009 05:01 AM

Originally Posted by Russell

May I suggest the message be changed to something more intuitive, e.g., "that entry is not assigned to any function" or some such explanatory phrase. "Thank you" would imply that I've given the system a command it has accepted - and I was then waiting to see what it would do.

Good point. Someone might fear they changed a secret setting.

"Not a valid command" or "Invalid" perhaps?