Help Needed: Reviews

**Xponder1** · 04-06-2009 08:32 AM

Originally Posted by chpalmer

I see no where that anyone called you or anyone else irritating. here or on dslr.

I was wondering if I missed a post or something...

**buckethead** · 04-06-2009 08:47 AM

Originally Posted by chpalmer

I see no where that anyone called you or anyone else irritating. here or on dslr.

I think he is referring to this from Tim:

Originally Posted by VOIPoTim

it's just irritating to see it so heavily affected by a few users keeping down by constantly updating.

While not specific to any one user I am assuming that ptrowski updates his review more often than others?

**chpalmer** · 04-06-2009 08:55 AM

irritating to see it

(the gbu)

so heavily affected

I see from that post the way the GBU works referred to as irritating...

**buckethead** · 04-06-2009 08:57 AM

Originally Posted by chpalmer

(the gbu)

I see from that post the way the GBU works referred to as irritating...

That is how I read it as well, but it could be read the other way as well.

**ptrowski** · 04-06-2009 10:30 AM

Originally Posted by buckethead

I think he is referring to this from Tim:

While not specific to any one user I am assuming that ptrowski updates his review more often than others?

I read it that way of course.
Of course I am going to update my review as issues arise. Isn't that the point? Is there anything in my reviews that are not factual? I don't think so. As many know I am vocal, be it good or bad. If the service turns around then I will update accordingly. As issues happened with my previous providers then they were updated also.

A full refund or not should not matter. I would tend to think that since I did NOT take the "buyout" that would leave the review being bad it is in the best interest of Voipo for me to get the service working so the reviews can go back up.

**Xponder1** · 04-06-2009 11:16 AM

Tim's reply was not targeting any one person. Now that I understand how they do the ratings I have started updating my reviews daily.

**Montano** · 04-06-2009 11:17 AM

Originally Posted by ptrowski

.... it is in the best interest of Voipo for me to get the service working so the reviews can go back up.

I was under the impression that Tim and his crew have done everything possible to get you working properly, and only after all efforts failed, did Tim offer to return your money. If it doesn't work for you, then hell man, it just doesn't work for you. No miracle Tim can pull out of his hat is going to fix a single users problems. Now let's go grab a beer

**dcurrey** · 04-06-2009 09:19 PM

My pap2t has never made it past the hour mark since it was updated to 5.x firmware. It may have had that problem before. They make an hourly change to my config. I have asked support about reboot problem they say its normal.

I know what is being changed but not sure why they do it that way. I am sure Tim would prefer I keep my mouth shut about it.

**VOIPoTim** · 04-06-2009 09:30 PM

Originally Posted by dcurrey

My pap2t has never made it past the hour mark since it was updated to 5.x firmware. It may have had that problem before. They make an hourly change to my config. I have asked support about reboot problem they say its normal.

I know what is being changed but not sure why they do it that way. I am sure Tim would prefer I keep my mouth shut about it.

If you're talking about the password changing hourly, that shouldn't affect rebooting at all. As far as I know the only ones seeing this are users that have either reported issues so we have certain things enabled on their ATAs or they're users with custom provisioning entries.

I don't believe users with standard provisioning see this unless we apply a change to the primary provisioning profiles.

When a user has anything outside of the normal provisioning profile, all the provisioning fields are provisioned each time since they're not using our standard template. This doesn't cause any interruption of service since it's only about 2 seconds and the PAP2 waits until it's idle. The registration doesn't even expire before the provisioning change is applied since they're set to 5 minutes, so there's no interruption at all.

**Xponder1** · 04-06-2009 10:19 PM

Originally Posted by VOIPoTim

If you're talking about the password changing hourly, that shouldn't affect rebooting at all. As far as I know the only ones seeing this are users that have either reported issues so we have certain things enabled on their ATAs or they're users with custom provisioning entries.

I don't believe users with standard provisioning see this unless we apply a change to the primary provisioning profiles.

When a user has anything outside of the normal provisioning profile, all the provisioning fields are provisioned each time since they're not using our standard template. This doesn't cause any interruption of service since it's only about 2 seconds and the PAP2 waits until it's idle. The registration doesn't even expire before the provisioning change is applied since they're set to 5 minutes, so there's no interruption at all.

Current Time: 4/6/2009 23:15:36 Elapsed Time: 00:59:00
So I watched and refreshed a minute later. The two lights on the ATA went out for about 2- 3 seconds and then it was back up.

To my knowledge since I have had no issues at all with the PAP2 I do not have any kind of custom settings so I should have the standard provisioning file.
Current Time: 4/6/2009 23:16:40 Elapsed Time: 00:00:02