No more DTMF tones...

[VOIPoTim]

Sorry to drag up my old thread, but I tried called the access line for checking voicemail and it doesn't recognize the DTMF tones either.

If I am set to inband for DTMF method is there zero way to check my voicemail from my Voipo line?

Can you try dialing 123 now? We added a handler tonight to detect "Inband DTMF" and proxy the call to VM and recode the DTMF for it.

So in theory, you should be able to use 123 right now. It's working for us in testing, but I wanted to confirm.

[burris]

Tim....

What am I missing?

As I mentioned in my post yesterday, why should the DTMF work for me and most others and not for David? It would seem to me that there may be other combinations of components involved that are causing this problem.
Maybe the phone itself-how the ISP handles the data-the router settings, etc.

[ptrowski]

Can you try dialing 123 now? We added a handler tonight to detect "Inband DTMF" and proxy the call to VM and recode the DTMF for it.

So in theory, you should be able to use 123 right now. It's working for us in testing, but I wanted to confirm.

Seems to be working, thanks! That is a big help.