OK. I don't have the service.support@voipo.com with that info would get a quick response I expect.I would think if its a Residential Account, that its included in the basic fee.
If this is a main Reseller Account, the connect time may be billable even though a DID and service functionality is included.
Similarly, a toll-free DID is included with a Reseller Account, but the minutes are billable.
Emailing support will should get an answer. You can perhaps update us here with the gist of answer so we can all learn.
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