Sorry that you did not read and understand the terms of service. If you want to fax get a pots line. That is the only reliable way to send faxes. There has never been any claim by VOIPo that fax will work.

A simple search on Google clearly shows this is not isolated to VOIPo.

http://www.google.com/#hl=en&q=voip+...fp=_rpp-4zAm3I

I personally have sent faxes using the service but its hit and miss. If you need to receive faxes they have a product for that. Sending is your problem.

Oh, and in regards to your comments about the "tweaking" excuse as you call it I have witnessed here on the forums what happens when they start tweaking stuff for one or a few people. It causes problems for everyone else and I am sure that it becomes a never ending loop with support.

Not trying to be rude but as I said before if you need faxing that bad you need a pots line. VOIP is for people to talk.

Edit- and I can confirm that when I signed up in December the above info WAS in the terms of service.