Quote Originally Posted by sr98user View Post
Maybe the system does not like the apostrophe character. You can try without that character and see if it works.

Also, if your custom caller id is "Brian" and the Location is "Cell", it will display as "Brian - Cell"
Not sure if this is a problem or by design: If my custom caller ID is 'Aunt Grace' and location is 'cell' I receive no information. However, if I change the custom ID to just 'Grace' it works. Is a space disallowed in the ID field?