Just checked....Contacts and Support tab are working now. E911 still missing data.
Still going to same IP.
Senior Member
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Just checked....Contacts and Support tab are working now. E911 still missing data.
Still going to same IP.
Last edited by tritch; 05-12-2009 at 06:38 PM.
Man with a Plan
Re: Outage? and can't get to secure.voipo.com to open a ticket either
E911 information is not stored on our end. It's all with a third-party E911 vendor. So when you click that in vPanel it queries their database. Since the failover server your vPanel went to is not really a production server, it looks like its IP is not authorized with them to do the ookup so no info is returned.Originally Posted by tritch
Once your DNS cache clears and you're back on the production one, you'll be able to see it in there.
Posting Permissions
Reply With Quote
Bookmarks