Calls completing but no audio

[burris]

My last caller-maybe 1 1/2 hours ago- had to call 3 times before I could hear them to continue the call..

[Xponder1]

My last caller-maybe 1 1/2 hours ago- had to call 3 times before I could hear them to continue the call..

That is exactly what I have been waiting to hear thank you.

[Russell]

My last caller-maybe 1 1/2 hours ago- had to call 3 times before I could hear them to continue the call..

Since Tim asks if anyone else is having issues and I don't believe I saw a follow-up to Burris' issue, can I assume that it's fixed? Since I experienced something similar a couple of days ago, I'm most curious as to how Burris' issue was resolved.

[burris]

Since Tim asks if anyone else is having issues and I don't believe I saw a follow-up to Burris' issue, can I assume that it's fixed? Since I experienced something similar a couple of days ago, I'm most curious as to how Burris' issue was resolved.

Mine only happened the 3 times (that I am aware of)just before noon today.

Dylan said he would look into it. I mentioned that if the issue had not been raised in the forum, I would have totally ignored it. I am aware and understand the fleeting problems with any VOIP service and accept the occasional burp. Unless my service is completely down, I don't get too excited. If a feature has a problem, I can wait until it's fixed as I use only a handful of basics.
I think that many of my trouble reports are to make support aware of a problem that may be brewing. Most of the time it's nothing worth wasting bandwidth on.

[Russell]

Mine only happened the 3 times (that I am aware of)just before noon today.

Dylan said he would look into it. I mentioned that if the issue had not been raised in the forum, I would have totally ignored it. I am aware and understand the fleeting problems with any VOIP service and accept the occasional burp. Unless my service is completely down, I don't get too excited. If a feature has a problem, I can wait until it's fixed as I use only a handful of basics.
I think that many of my trouble reports are to make support aware of a problem that may be brewing. Most of the time it's nothing worth wasting bandwidth on.

I think it's good to raise even the little burps in the forum. Until I saw the other posts I was seriously pondering Tim's suggestion about port forwarding, even though my router has been flawless with the PAP2T from ViaTalk and (until these glitches) the VOIPo PAP2T. Seeing that several others are having the issue seems to point that the issue is not at my end. It's also beneficial to the provider - if just one person reports it the inclination would be to "blame" the customer's setup and if the cause is elsewhere such "blame" only causes frustration both to the support person trying to help and the customer.

[scott2020]

Here is my log file from when I have had trouble with incoming calls.

[2009-05-13 14:50:04] VERBOSE[2911] logger.c: -- Incoming call: Got SIP response 483 "Too Many Hops" back from 67.228.251.106
[2009-05-13 15:04:34] NOTICE[2911] chan_sip.c: Peer 'VOIPoIn' is now UNREACHABLE! Last qualify: 37
[2009-05-13 15:04:34] NOTICE[2911] chan_sip.c: Peer 'VOIPo' is now UNREACHABLE! Last qualify: 48
[2009-05-13 15:04:44] NOTICE[2911] chan_sip.c: Peer 'VOIPoIn' is now Reachable. (37ms / 2000ms)
[2009-05-13 15:04:44] NOTICE[2911] chan_sip.c: Peer 'VOIPo' is now Reachable. (38ms / 2000ms)