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Thread: cloned line misfeature: double caller id.

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  1. #1
    Join Date
    Mar 2009
    Posts
    513

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by caseydoug View Post
    Or perhaps an option not to ring both lines at the same time IF the calling number is the same.
    Wouldn't the calling number always be the same ... I'm confused. I see the smiley - so I guess you want an option never to ring both lines. Correct?
    Russell

  2. #2
    Join Date
    May 2009
    Posts
    325

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by Russell View Post
    Wouldn't the calling number always be the same ... I'm confused. I see the smiley - so I guess you want an option never to ring both lines. Correct?
    No, I was thinking about a call coming in on line 2 while line 1 is in use. I do want to ring both lines, because that's the whole point of having a cloned line. If I am on line 1 and get a second (different) call, I would like to see the CID information, even if it is just name with no number.

    Edit: I do wish there were an easier way to populate the Contacts list, e.g., add from call logs, import from csv, etc. I don't relish adding all those names and numbers manually.
    Last edited by caseydoug; 06-02-2009 at 11:41 AM.

  3. #3
    Join Date
    May 2009
    Posts
    325

    Default Re: cloned line misfeature: double caller id.

    FWIW, I found a work-around for the problem of CID not displaying properly on my two-line phone. I use a device called a Ring Selector by Aastra to direct the calls to the appropriate line based on the ring pattern. Calls to my primary number (standard ring) are directed to line 1 on my phone, whereas calls to the virtual number (distinctive ring) are directed to line 2. When I do that, CID displays properly for both lines.

    This setup means that a second call to either number goes to voicemail rather than to the other phone line. This loses some functionality, but we prefer it this way (we don't like or use call waiting either).

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