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Thread: cloned line misfeature: double caller id.

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  1. #1
    Join Date
    Apr 2009
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    22

    Default cloned line misfeature: double caller id.

    I have the Linksys TA attached to a Uniden dual-line cordless phone system. This works very well with the cloned line feature except in one way: caller id.

    Since both lines ring and both get caller id from a single call, you get two caller id records in the phone for most incoming calls. It would be nice if the cloned line feature worked a little differently so that only line 1 would ring if line 1 was not in use (the common case at least in this household). Any way this can be fixed?

  2. #2
    Join Date
    Apr 2008
    Location
    Aventura Fl
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    860

    Default Re: cloned line misfeature: double caller id.

    Mine works this way and actually I prefer it.

    I have a single line 6 phone satellite system plus another system with only 2 phones hooked up for line 2. These 2 phones are situated so that when both lines ring, either phone can be accessed and of course, either phone not in use can call out as well.

    Since the cloned feature has only one number, I don't know how they could do it any differently than they do now. For me, I can then go to either phone and call a stored CID.

  3. #3
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    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by burris View Post
    Mine works this way and actually I prefer it.
    the behavior should be selectable via vpanel; when all your phones are hooked up to both lines you don't need 2 copies of every caller id.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
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    2,220

    Default Re: cloned line misfeature: double caller id.

    Perhaps, but what if Line 1 is in use and line 2 rings without CID?
    Sound like you might prefer a Hunt Group with CID, rather than a Ring Group.
    Cloned line Hunt Group would be a good baby step!

    Another vPanel useful option they hopefully will implement.
    That would need unique IDs for the URI, to make them more selective.


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  5. #5
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    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by sommerfeld View Post
    the behavior should be selectable via vpanel; when all your phones are hooked up to both lines you don't need 2 copies of every caller id.
    I don't understand why you see this as 2 copies of every CID.

    Isn't it actually sending just one CID to each line?

  6. #6
    Join Date
    Apr 2009
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    22

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by burris View Post
    I don't understand why you see this as 2 copies of every CID.

    Isn't it actually sending just one CID to each line?
    Both lines are connected to a 2-line cordless base station with a bunch of handsets (which are all 2-line capable) so all phones see and store both CID entries.

    I realize the current behavior works well for some people but it doesn't work well for me. An option in vpanel would be in order. Maybe a hunt group rather than simultaneous ring would be the way to do it.

  7. #7
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    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by sommerfeld View Post
    Both lines are connected to a 2-line cordless base station with a bunch of handsets (which are all 2-line capable) so all phones see and store both CID entries.
    I know you have a problem with this, but whether you have single line phones, as I have, or 2-line phones, as you have, so long as both lines on the clone feature are active and online, and without some major re-engineering, I don't see how it could work any differently than it does now.

  8. #8
    Join Date
    Feb 2007
    Posts
    150

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by burris View Post
    I don't understand why you see this as 2 copies of every CID.

    Isn't it actually sending just one CID to each line?
    My Unidens do the same thing. Since it is technically a second line, it shows the CID from line 1 and line 2, hence the two copies.

  9. #9
    Join Date
    Mar 2009
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    513

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by ptrowski View Post
    My Unidens do the same thing. Since it is technically a second line, it shows the CID from line 1 and line 2, hence the two copies.
    My four line phone does the same thing. However, it identifies the lines - so I see line 1 - caller id, and line 2 - caller id (same caller id in both cases) along with the time stamp of each call. Since the call came in on both lines, I've always considered this the reasonable thing to do (besides the fact that in other rooms only one of the lines may have a phone attached).
    Russell

  10. #10
    Join Date
    Mar 2009
    Posts
    513

    Default Re: cloned line misfeature: double caller id.

    Quote Originally Posted by burris View Post
    Mine works this way and actually I prefer it.

    I have a single line 6 phone satellite system plus another system with only 2 phones hooked up for line 2. These 2 phones are situated so that when both lines ring, either phone can be accessed and of course, either phone not in use can call out as well.

    Since the cloned feature has only one number, I don't know how they could do it any differently than they do now. For me, I can then go to either phone and call a stored CID.
    I'm with Burris on this one.

    Since most homes have at least two pairs I feed both line1 and line 2 into the home wiring. I have a few line1_line2_line1+2 adapters (from my HPNA days when I used line 2 for HPNA - there are available for a couple of bucks) so each room can have one or two phones depending on the need. One child's room just uses line 2 (cheap phone with caller-id) so when a call comes in the child can look at it and pick up the phone if needed and still leave line 1 (the primary line) open in all rooms. So, I definitely don't want line 2 not to have caller-id - naturally, I'm not opposed to it being optional but that's Tim's call.
    Russell

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