I'm having a strange issue with checking voicemail in vPanel. If I "Move" a message to any of the folders shown in the drop-down menu (Inbox, Work, Family, Friends), it disappears from the screen but cannot thereafter be accessed using vPanel.

I can see that the messages are there, because the folder name appears with a + sign in a box to the left, and the number of messages is shown in parentheses on the right. Clicking on the + sign does nothing, however. If the messages have been moved to the Inbox folder, I can access them by using the phone. If they have been moved to "Family," I cannot access them or delete them at all.

I'm probably missing something obvious. Can someone clue me in?

Thanks.